Curis Terms and Conditions for Doctor (Specialist) Accounts
1. Introduction
1.1 Acceptance of Terms
By creating a Doctor (Specialist) account on Curis, you agree to these legally binding Terms and Conditions and affirm your compliance with applicable laws in Kenya.
1.2 Purpose of Service
Curis connects doctors with patients and healthcare institutions for professional consultation, diagnosis, and treatment tracking.
1.3 Effective Date
These terms are effective as of January 11th, 2025.
2. Definitions
- "Curis Platform": The digital service owned and operated by Citrus Labs Limited.
- "User": Any registered individual including Doctors, Patients, and Clinics.
- "Doctor (Specialist)": A licensed medical professional offering services on Curis.
3. Account Terms
3.1 Registration Requirements
You must be a licensed and registered medical practitioner in Kenya.
3.2 User Roles & Permissions
Doctors are granted access to consult, create, and manage patient profiles, issue prescriptions, and document treatment records.
3.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials.
3.4 Password Requirements
Passwords must be secure and changed regularly.
3.5 Two-Factor Authentication
You are required to enable and maintain two-factor authentication on your account.
4. Service Terms
4.1 Scope of Services
Doctors can access patient data (with consent), provide consultations, upload medical notes, and issue prescriptions.
4.2 Service Availability
Curis strives for 24/7 uptime, but availability is not guaranteed.
4.3 Service Modifications
We reserve the right to modify or suspend services with or without notice.
4.4 Maintenance Policy
Scheduled maintenance will be communicated in advance via in-app notifications or email.
5. User Responsibilities
5.1 Providing Accurate Information
All information, diagnoses, and records must be accurate, up-to-date, and professionally valid.
5.2 Responsible Use of Patient Data
You are legally bound to uphold confidentiality and secure handling of patient data under the Data Protection Act, 2019.
5.3 Prohibited Uses
You may not use the platform for fraudulent practices, misrepresentation of medical qualifications, or prescribing without examination.
5.4 Compliance With Medical Laws
All medical activities on Curis must comply with the Kenya Medical Practitioners and Dentists Council (KMPDC) regulations and other relevant laws.
6. Limitations & Liabilities
6.1 Warranty Disclaimer
Curis is provided "as-is" without warranties of any kind.
6.2 Liability Limitations
Citrus Labs Limited is not liable for any damages resulting from your use of the platform, including but not limited to misdiagnoses, missed consultations, or legal actions.
6.3 Service Interruptions
We are not responsible for delays, outages, or disruptions due to maintenance or third-party failures.
6.4 Third-Party Services
Use of integrated third-party tools is at your discretion and risk.
7. Intellectual Property
7.1 Platform Ownership
All platform content, features, and source code remain the property of Citrus Labs Limited.
7.2 User-Contributed Medical Content
You retain ownership of your medical content but grant us a non-exclusive license to use it for platform operations.
7.3 License Grant
You grant Curis the right to host, display, and use your content solely for service delivery.
7.4 Feedback Rights
All feedback you provide may be used without compensation to improve the platform.
8. Termination Rights
8.1 Termination by User
You may deactivate your account at any time by written request.
8.2 Termination by Curis
We reserve the right to suspend or terminate your account for breach of these Terms or applicable laws.
8.3 Effects of Termination
Access to all Curis services will cease immediately. Patient data must be transferred responsibly.
8.4 Data Retention After Termination
Your account data will be retained for up to 7 years to comply with medical records laws unless requested otherwise in writing.
9. Dispute Resolution
9.1 Governing Law
These Terms shall be governed by the laws of Kenya.
9.2 Arbitration Process
All disputes will be resolved through binding arbitration under Kenyan arbitration laws.
9.3 Dispute Notice Requirements
You must notify us in writing within 30 days of any dispute.
9.4 Class Action Waiver
You agree not to participate in any class action claims.
10. Changes to Terms
10.1 Modification Process
We may update these Terms periodically. Updates take effect upon posting.
10.2 Notification Methods
We will notify users via email or in-app alerts.
10.3 Continued Use Agreement
Continued use of Curis after changes implies acceptance of the updated Terms.
11. Contact Information
For questions or concerns:
- Email: legal@citruslabs.co.ke
- Phone: +254 112 400 000
- Mail: P.O. Box 23983 - 00100, Nairobi, Kenya